Agents
Calypso Agent
A routing agent that selects the best specialist per prompt.
Model: calypso-agent
Note: This model was previously named
calypso-auto-agent. The old name is still accepted for backwards compatibility.
What it does
Calypso Agent chooses between Leads, Support, and Marketing per message, based on the prompt and the latest thread context.
When to use it
- You want the default “just do the right thing” experience.
- Your thread mixes multiple work types (e.g., support + outbound campaign planning).
Example prompts
- “Necesito una plantilla de WhatsApp para confirmar asistencia a una visita.”
- “Design a calm escalation flow for refund requests.”
- “Plan a re-contact campaign for inactive customers and propose a WhatsApp template.”